Privacy Policy

Last updated: March 25, 2026

1. Information We Collect

We collect the following types of information:

  • Account Information: Name, email address, and profile details you provide when creating an account.
  • Listing Data: Property information, photos, and details imported from real estate portals to create videos.
  • Usage Data: Information about how you use the Service, including features used and videos created.
  • Device Information: Browser type, operating system, and device identifiers for Service optimization.

2. How We Use Your Information

We use your information to:

  • Provide and improve the Service
  • Generate videos based on your listing data
  • Communicate with you about your account and the Service
  • Analyze usage patterns to improve the product
  • Ensure the security and integrity of the Service

3. AI Processing

Your listing data and content are processed by AI systems to generate videos, narration, and images. This processing occurs on secure servers and your data is not used to train AI models without your explicit consent.

4. Data Sharing

We do not sell your personal information. We may share data with:

  • Service providers who help us operate the platform (cloud hosting, AI processing, payment processing)
  • Law enforcement when required by law

5. Data Retention

We retain your data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting support.

6. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, access controls, and regular security audits.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data
  • Object to or restrict data processing
  • Request data portability
  • Withdraw consent for optional data uses

8. Cookies

We use essential cookies for authentication and Service functionality. We do not use third-party tracking cookies without your consent.

9. Children's Privacy

The Service is not directed to children under 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service.

11. Contact

For privacy-related questions, contact us at help@propertysimple.com.